Rawls A theory of Justice Essay Example | Topics and Well Written Essays - 1250 words

Rawls A theory of Justice - Essay Example He questions, is there any system to arrange society, which can keep these issues within tolerable limits And can a social system be organized on just and fair standard that it becomes acceptable to the bulk of population. According to Rawls, we all agree to have a just social contract with our free will without knowing (ignorance) the ultimate consequences of our decision, which he names as "original position". According to the original position, "no-one knows his place in society, his class position or social status, nor does anyone know his fortune in the distribution of natural assets and abilities, his intelligence, strength and the like" (Rawls, p 12). Thus behind this "veil of ignorance" different groups will hound their own benefits. Rawl's explains that all the factions in this hypothetical society will adopt two basic principals: the principal of rights and duties, and the fair distribution of social and economic compensation in a society. The first principal is absolute "each person is to have an equal right to the most extensive basic liberty compatible with a similar liberty for others (Rawls, p 60), which provides basic rights, such as freedom of speech and expression, and the right to owe property. The first principle is more or less absolute, and may not be violated, however it can be traded for obtaining other rights. Accord According to the second principal "social and economic inequalities are to be arranged so that they are both: a) to the greatest benefit of the least advantaged, and (b) attached to offices and positions open to all under conditions of fair equality of opportunity (Rawls, 1971, pg. 303). Rawls' principal 2(a) is different from the normal form of justice, however he substantiates on the ground of improving the fate of dis-advantaged people. As he explains that equality should not be enacted to deteriorate the condition of a person already in a worse situation. The 2(b) confers the distribution of offices and positions on merit basis, but all aspiring candidates should have the skills on which they will be assessed. Critics have come up with several arguments against Theory of Justice, such as Rawl's idealism is meant to fulfill ethical ideals rather than real social dilemmas. Rawl mentioned that individuals cannot give up their basic liberties for economic or social benefit, however the ordering of the principles can still create greater inequalities, challenging the basic principals of justice and liberty. Many question the belief on equal opportunity, if those who have the required IQ and skills grab prized positions, the Individuals with severe mental or physical disabilities will eternally lag behind and will have no place in the such society. These individual with lower skills cannot compete with these intelligent individuals, applying the concept of equal opportunity on such individuals who do not meet the requirements of a competitive society is again a discrimination against the people with lower abilities. Liberalism has appeared countless times in history. According to the liberalism theory, state should not interfere in individual's life and a person is free to choose the final good for his/her life as long as these aspirations do not conflict with state law. In plain words, the liberalism theory asks state to remain neutral in the citizen's way of life and should treat citizens equal regardless

Customer satisfaction of fast food services in kuwait a survy study Essay - 1

Customer satisfaction of fast food services in kuwait a survy study - Essay Example Through the collaboration of Japanese scientists, engineers, governmental officials, and policy makers, along with the works of Deming and Juran, the Japanese developed a management philosophy that later entitled Total Quality Management (TQM) (Walton 1986; Powel 1995). In fact, the concept of quality has evolved from basic manufacturing and engineering-related activities to a philosophy that encompasses all organizational activities and processes. What today is defined as TQM has its origin in the ideas of quality gurus (Deming, Juran, Crosby, Feigenbaum, Ishikawa) whose primary goals were customer satisfaction and continuous improvement. Despite the number of articles and studies, TQM is an ambiguous concept (Dean & Bowen 1994). The differences between the various frameworks proposed by quality experts and scholars have contributed to the ambiguity of TQM definition, concepts, and constructs. Differences are due to the fact that different people have different understanding of the term â€Å"quality,† and, in that regard, the way they define quality may result in different constructs and models for TQM. This chapter presents a review of the total quality management and customer satisfaction literature. The purpose of this chapter is to provide a clear picture of total quality management, its components, and definition as well as overall customer satisfaction. The concept of TQM is explored within a global context and then expounded upon by offering operational definition as well as dealing with the subject within the context of customer satisfaction in the fast food industry. The concept of TQM has the same vagueness as the definition of â€Å"quality.† As Reed et al. (1996) indicated, there is no consensus on the definition for TQM. TQM definitions vary based on the approach taken towards quality. Flynn et al. (1994) defined TQM as: â€Å"An integrated approach to achieving and sustaining high quality output, focusing on the maintenance and